MrGreen Terms and Conditions

Welcome to MrGreen. These Terms and Conditions govern your use of our website, mobile app and all services offered under the MrGreen brand at https://www.mrgreen.com/. Our casino is operated by Mr Green Limited, registration no. C43260, with registered address at Tagliaferro Business Centre, Level 8, High Street, Sliema SLM 1549, Malta, part of the evoke plc group, and licensed under MGA/CRP/121/2006. By creating a Mr Green login and using our services, you confirm that you accept these terms in full. If you do not agree with any part of this document, you must not use our site.

Eligibility and Account Registration

To open a Mr Green account, you must be at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher. We require accurate personal information during registration, and you agree not to create more than one MrGreen casino account. We may ask you to verify your identity, address and payment details before processing any mr green withdrawal request. You are responsible for keeping your mr green login credentials confidential and for all activity that occurs under your account.

  • We may request identification documents at any time to comply with anti-money laundering regulations
  • We reserve the right to suspend or close accounts that provide false or misleading information
  • You must not allow any third party to access your MrGreen casino login

Restricted Territories

Our services are not available to residents of Afghanistan, Australia, Bosnia and Herzegovina, Burma, Cuba, Democratic Republic of Congo, Iran, Libya, North Korea, Serbia, Sudan, Syria, the United States, Zimbabwe, or any jurisdiction where participation in online gambling conflicts with local law. It is your responsibility to confirm that using our platform is lawful in your location before registering.

Bonuses and Promotions

At Mr Green, we offer a range of promotions, including our Casino Welcome Bonus of 100% up to $500 plus 200 Free Spins on selected Section 8 slots for new players making a first deposit of at least $10. Any mr green bonus code or mrgreen promo code must be entered correctly to qualify, and bonus funds must be claimed within 48 hours of crediting. Our MrGreen bonus terms apply a 40x wagering requirement on Bonus Money, while Free Spins winnings are capped at $20 and converted into Bonus Money subject to 30x wagering within 90 days.

We at MrGreen also run the Welcome Spin & Win wheel, Daily Spin & Win, and sports promotions such as the New Player 2x Double Free Bets and ACCA Boost. Every mrgreen bonus code offer is limited to one per person, household, device, email address, payment account and mobile number, and claiming a welcome offer forfeits eligibility for any other welcome bonus. Unless stated otherwise, the standard wagering requirement is 30x the bonus amount within 30 days, and Free Spins expire after 14 days. Requesting a withdrawal while a bonus is active will forfeit any remaining bonus funds. Game contribution rates vary: slots, scratch cards, keno and dice contribute 100%, table games such as Pai Gow and Three Card Poker contribute 20%, blackjack, roulette, baccarat and live casino games contribute 10%, and craps contributes 5%.

Deposits, Withdrawals and Payment Methods

Our Mr Green platform accepts deposits via Visa, Mastercard, Skrill, NETELLER, Paysafecard, Rapid Transfer, Sofort, Trustly, EPS, Apple Pay, Interac, MuchBetter, PayPal, MobilePay and bank transfer, among others, with a minimum deposit of 10 EUR/USD/CAD across all methods. Withdrawals must generally be made using the same method used for deposit, with bank transfer used as an alternative where a payment provider does not support payouts. The minimum withdrawal amount is 30 EUR or its equivalent, though some methods allow smaller cashouts.

We apply a withdrawal fee of 1 EUR/USD/CAD on amounts up to 100, and 1.5% above that threshold, capped at 10 EUR/USD/CAD. Processing times vary by method: card withdrawals may take up to 8 working days, Interac 4-6 days, Apple Pay up to 5 days, and e-wallet methods such as Skrill, NETELLER and PayPal are typically processed within a few hours to two days after approval. We may combine multiple withdrawal requests made within 24 hours into a single payment.

Games, Software and Providers

Our MrGreen library includes more than 1,500 slots and over 2,000 games in total, supplied by leading studios such as Evolution, NetEnt, Microgaming, Red Tiger, Relax Gaming, Yggdrasil, Play'n GO and Quickspin. You can access our mr green slots, live casino tables, poker rooms and sports betting markets through desktop, mobile browser, or our dedicated mr green app for iOS and Android. Our live casino, powered by Evolution, features roulette, blackjack, baccarat, Casino Hold'em, Dragon Tiger, Super Sic Bo and popular game shows including Crazy Time and Monopoly Live. All games are provided for entertainment purposes, and outcomes are determined by certified random number generators or live dealer results.

Mr Green Club and Loyalty Rewards

Real-money wagers earn Mr Green Club Points, which can be exchanged for rewards through the My Rewards section of your account. Wagers placed using bonus funds do not generate points. Points and Bonus Points are forfeited if you do not log in for 90 consecutive days. We reserve the right to modify or discontinue any loyalty scheme at our discretion, subject to applicable notice requirements.

Responsible Gaming

We are committed to promoting responsible gambling and offer tools such as deposit limits, loss limits, time-outs and self-exclusion. If you feel that your gambling is becoming problematic, we encourage you to contact our support team or use the self-assessment resources available in your account settings. Our MrGreen team takes player protection seriously and may impose restrictions on accounts where signs of harmful play are identified.

Intellectual Property

All content on our site, including graphics, software, trademarks and game titles, is owned by or licensed to Mr Green Limited. You may not copy, reproduce, distribute or create derivative works from any part of our platform without our prior written consent.

Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted or error-free access. To the fullest extent permitted by law, we exclude liability for indirect or consequential losses arising from your use of our services, including technical failures, delays, or third-party payment processing issues.

Termination and Suspension

We reserve the right to suspend, restrict or close your account if we suspect fraud, breach of these terms, or misuse of bonuses. Choose Mr Green - we're here to ensure fair play, and we will investigate any suspicious activity before taking action.

Amendments to These Terms

We may update these Terms and Conditions periodically to reflect regulatory changes or improvements to our services. Continued use of MrGreen after any amendment constitutes acceptance of the revised terms. We recommend reviewing this page regularly.

Governing Law

These terms are governed by the laws of Malta, and any disputes will be subject to the jurisdiction of the Malta Gaming Authority's regulatory framework under license MGA/CRP/121/2006.

Contact Us

If you have questions about these terms, our bonuses, or your Mr Green account, our customer support team is available via Live Chat between 8am and 8pm, through our Help Center, or by email at customerservice@mrgreen.com. We at MrGreen aim to respond promptly in English and German.